Yes! We are happy to pick up donations of large items such as furniture–and for FREE! We require at least 1 week notice.
We prefer that you use our furniture pickup request form. You can also make a request by email, in the store, or by phoning 519-629-0103. Be sure to include your phone number since that’s what we use to contact you.
Pick ups are made Monday – Friday, 9 a.m. – 2 p.m.
What to expect
- After receiving your request, it is usually about a week before we call you to make arrangements. Then we usually come a day or two later. We find that’s the best way to be sure the date and time works well.
- We prioritize pickups based up if they have our most in demand furniture and where they are located compared to our other stops.
- When we come, our driver will do a quick inspection to confirm which items are in good condition and will sell quickly. We may not take everything.
- All items must be easily accessible from a main floor entrance. We do not carry anything that requires going up or down flights of stairs inside a house. A few steps are ok. We do pick ups in apartments/condo buildings and senior residences after a discussion with our driver about logistics including if an elevator needs to be booked.
NOTE: We do not pickup or sell used mattresses, box springs, futons or sofa beds. Nor do we pick up large heavy items such as pianos.
